Get to know us
Welcome to Hype Vault.
In 2017, the concept of making curated, limited-edition and rare products accessible to all was born.
Today, Hype Vault is a leading retail and online destination for premium sneakers, streetwear, apparels and collectibles. Hype Vault has established a world-class reputation by carefully selecting the finest selections, providing outstanding client care, and creating a distinctive shopping experience in its flagship store in Publika Mont Kiara and Sri Hartamas.
You may reach us via email at hello@hypevault.co or through our Instagram DM. We aim to respond within 24–48 hours.
Alternatively, you can call our store at +603 6411 3523 or WhatsApp us at +6016 895 7112.
Kindly note that responses are handled according to queue. During peak periods or high message volumes, replies may take slightly longer — but rest assured, we will get back to you as soon as possible. Thank you for your patience 🤍
All our products are guaranteed 100% authentic with their box/accessories of origin (if there are any). Read our authenticity assurance here.
At Hype Vault, you're shopping from top brands worldwide. We have a curated a range for you to choose from. Sometimes the same item's price varies in the streetwear and sneaker marketplace, depending on the availability. Our promise to you is to always offer the best price available at the time you place an order.
Yes, you can! Simply choose the 'Pick Up' option at checkout. Please note that self pick-ups will be ready within 2-4 working days of your order confirmation.
Yes — depending on the time, we do offer same-day delivery within Klang Valley via Lalamove or Grab.
Kindly WhatsApp us at +6016 895 7112 before placing your order to confirm availability and arrange the delivery. Our team will assist you accordingly.
Please note that same-day delivery is subject to timing, driver availability, and cut-off hours. Delivery fees are borne by the customer and are not included in the item price.
Yes, we do. We ship to over 220 countries using reliable courier services such as Aramex, SF Express, UPS, TNT, DHL and FedEx.
We ship locally via Poslaju, DHL eCommerce, CityLink or J&T Express, depending on your parcel size and weight. If you prefer a specific courier company, do leave us a note at checkout!
This varies depending on the size, weight and destination of your chosen items. The good news is we offer free shipping to Malaysia & Singapore on orders above RM500!
Once the item has been dispatched:
Local shipping: 1-3 working days.
International shipping: 7-10 working days.
You can track order via shipping confirmation email containing the tracking number and courier details. The status of the shipment could also be checked on the order page.
We aim to provide a fair opportunity to shop our most in-demand styles and as items are often limited, we don't offer reservations.
Currently, we accept Visa, Mastercard and AMEX credit and debit cards via Stripe. We've also partnered with Atome and Grab PayLater to provide you an easy 0% interest 3-month and 4-month instalment plan (Grab PayLater).
We purchase our products for your specific needs. So returns may not be always possible. However, under some specific conditions, we may accept returns. To request a return you can contact us by email at hello@hypevault.co. For more information, see our return & refund policy.
Download our app to get 10% OFF your first in-app purchase! Enjoy tailored new arrivals, exclusive drops, exciting launches and limited early sale access.
Available on iOS and Android.
With two stores across Kuala Lumpur, Hype Vault brings you an exclusive shopping experience. Discover rare, limited, and highly-coveted goods from around the world, guided by our dedicated retail team.
Sneakerse Care is Hype Vault's latest brainchild. Send your kicks, caps and bags for some much needed TLC and leave the rest to our in-house technicians!
